***Note: The tracking information on Order Status page such as "Not Delivered" is incorrect due to the system error.
To get correct tracking information, just click visit: Track Your Order
Handling Process & Dispatch Time:
Our products are unique and stocked in our warehouses. This enables us to offer you the fastest shipping time & ensuring you get exactly what you want every time.
After you have placed your order, our talented production team will select the product, package & wrap it carefully, make sure it is in highest quality and ship your order within 2 - 5 business days.
Shipping Options & Delivery Times:
|Standard Shipping||7-12 working days (usually faster)|
|First-Class Mail® Fast Shipping||5-9 working days|
Canada, Australia, New Zealand:
|Standard Shipping||10-15 working days|
*We ship directly from our warehouse in the US, it will take a little longer than the US shipping time due to processing time.
UK & EU:
|Standard Shipping||5-12 working days (usually faster)|
|First-Class Mail® Fast Shipping||3-7 working days|
*It will take a few days before you can track with Royal Mail, be patience, the shipping time is speedy.
We do understand your worry when shopping online and always keep track on every order and give customers full of information by sending update email regularly. If you don't receive your order after 30 days (which will likely never happen) you will get 100% refund of your money without additional question.
Don't hesitate to contact us via email firstname.lastname@example.org if you have further question or need help.
We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way, you can also track it :)